Jump to content

Reminder to Private forum Leaders


Chewett

Recommended Posts

  • Root Admin

over the past month multiple forum leaders have come to me and asked me add people to the various forums. This is perfectly fine and part of my job.

However, More specifically in the last month, people have been asking me to add people who already have access, claiming that they dont, cant view it, ect ect ect.

The first time this happened i spent time working with the settings to try and find out why said user couldn't view the forum. What specific combination of forum settings was hiding it from him and other technical checks that i did.

After spending a considerable amount of time dealing with this, Talking with the user and such. I asked if the direct link to the forum worked. It did. And when asked "can you see the forum here" providing a link, yes, yes they could.

The whole problem? The forum leader had not told them where it was and/or what it was called.

Now i didnt really mind the occurrence, It was a mistake and i was sure that said forum person wont make it again, But now its happened more times i just need to post this so everyone knows.

[b]If you have a problem with one of your private forums, You need to talk to your forum leader first. Since all changes performed on those forums must be confirmed by them i will not be able to do anything. If they cannot help you, they will talk to me about it, and then i will most likely come and find you to help fix said problem.[/b]


[b]To Forum Leaders: If someone cannot access the forum, try giving them the link to it, When getting someone added, tell them where the forum is so they can find it. Then if they still cant access using the link, talk to me.[/b]

I dont mind if when adding a number of people i have forgotten to add someone, accidents happen so dont feel afraid to say "oh i dont think X has access, can you check" but i dont like it when i find out that its actually your fault because you havent told them where the forum is.

thank you
Chewett

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
  • Forum Statistics

    17.5k
    Total Topics
    182k
    Total Posts
  • Recently Browsing

    • No registered users viewing this page.
  • Upcoming Events

    No upcoming events found
  • Recent Event Reviews

×
×
  • Create New...